PATIENT CARE AND SAFETY CONCERNS

Any patient who has any concerns about patient care and/or safety at Brockton Neighborhood Health Center is encouraged to contact any health center manager directly or Pat Scagnoli, Director, Quality & Compliance at 1 508 894-3504 or by email at scagnolip@bnhc.org. If the concerns are not addressed by the health center management, then the patient is then encouraged to contact the Joint Commission directly. No repercussions or retaliation against a patient who contacts the Joint Commission can be taken by our health center, per Joint Commission standards.

Joint Commission Contact Information

To report any concerns or register complaints with the Joint Commission’s Office of Quality Monitoring: Telephone Number 1-800-994-6610 or e-mail address complaint@jointcommission.org

 

ATTENTION!

Please, bring all medications to your appointment!